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THE FRESH PRODUCE CONSORTIUM (U.K) PRIVACY POLICY

This is the Privacy Policy for The Fresh Produce Consortium (U.K), (“FPC”, “We”, “our”, “us”). This Policy explains how and why we collect and use personal information, and what we do to ensure it is kept private and secure. 

This Policy sets out the following:

  1. ABOUT THE FRESH PRODUCE CONSORTIUM (U.K) AND HOW TO CONTACT US
  2. WHAT INFORMATION WE COLLECT 
  3. OUR WEBSITE AND COOKIES
  4. COMMUNICATIONS
  5. KEEPING YOUR INFORMATION SAFE
  6. STORAGE 
  7. DISCLOSURE OF YOUR PERSONAL INFORMATION
  8. INTERNATIONAL TRANSFERS
  9. YOUR RIGHTS
  10. UPDATES TO THIS POLICY 

1.   ABOUT THE FRESH PRODUCE CONSORTIUM AND HOW TO CONTACT US

We are THE FRESH PRODUCE CONSORTIUM (U.K) Limited, a company limited by guarantee registered in England and Wales (registration no. 2721319). Our registered address is at Minerva House, Minerva Business Park, Lynchwood, Peterborough, Cambridgeshire, PE2 6FT.

For the purposes of data protection law, we will be a controller of the personal information we hold about you. This means we make decisions about how and why your information is used, and have a legal duty to make sure that your rights are protected.

If you have any questions about our Privacy Policy, please contact us by writing to us at our registered address given above; emailing us at infor@freshproduce.org.uk or telephoning us on 01733 237117.

2.   WHAT INFORMATION WE COLLECT 

In order to function as a consortium, we need to use personal information about the employees of actual and prospective FPC members. One of the main advantages of joining the FPC is its ability to connect members to one another so that they can share knowledge and gain insight. This would simply not be possible without using and sharing personal information.

The personal information we collect may include your name, e-mail address and direct dial. If you provide us with a business card containing other personal information, we may retain it. If you subscribe to the FPC Fresh Talk Daily newsletter located at www.fpcfreshtalkdaily.co.uk, you will be asked to give your e-mail address, which will be stored on www.paper.li. However, we will be able to access this through our third-party consultant.

How we use your information

We will only use your information with your consent, or because we need to do so in order to:

  • enter into, or perform, a contract with you e.g. for membership;
  • comply with a legal duty; 
  • for our own (or a third party’s) lawful interests, provided your rights don’t override these; or
  • to protect your vital interests.

In any event, your information will only be used for the purpose(s) we collected it for (or else for a closely related purpose, such as record keeping). If you subscribe to our Fresh Talk Daily newsletter, we will not use your e-mail address for any other purpose apart from delivering the newsletter to your inbox.

Our lawful interests include assisting FPC members to network with one another, gathering industry insight and contacts, and facilitating profitable commercial relationships.

Sharing information

We will never sell or trade your personal information. However, if you are an FPC member, we may disclose it to members of FPC’s technical or regulatory groups where appropriate e.g. where a government department or agency seeks input from the industry when developing policy. This may include sharing your information with an organisation which is not a member of FPC. We may also disclose your personal information in response to an inquiry from another FPC member e.g. where one member would like to make contact with another that trades in similar products, in order to establish a mutually beneficial commercial relationship. This ability to network represents a key benefit of becoming a member of the FPC. If we do disclose personal information about you, we will do so in a way which is proportionate and respects your privacy to the greatest possible extent.  

We also will share the personal information of those individuals who attend our events, but only the information which is absolutely necessary in order to confirm their attendance and cater for any dietary requirements they might have. All the suppliers we use will only be allowed to use the information for a specific purpose and there will be a written agreement which makes sure that it is legally protected. Prior to each meeting, we will circulate a list containing the names and organisations of all delegates who have indicated that they will attend, but no contact details or other personal information will be included.

We may share your personal information with our subcontractors as part of the work they do for us. However they will be contractually bound to keep it confidential. 

Sensitive information

We do not normally collect or process sensitive personal information about our members or their employees, (such as information about someone’s health or beliefs). In the unlikely event that we do (for example, if an accident occurs at one of our events), we’ll ensure that this information is kept private and secure. 

3.   OUR WEBSITE AND COOKIES

We don’t collect or process personal information about visitors to our website (www.freshproduce.org.uk) unless they choose to provide information (such as when contacting us). 

We may collect non-personal information about visitors to our website as this helps us optimise and improve it. This information might include your internet protocol address, the browser being used to connect to our website, the device (e.g. its operating system) and the connection type (e.g. the Internet service provider used). However, none of this information will directly identify you.

Cookies

Our website does not use “cookies”, however we are affiliated with third parties who may do so. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.

We do use sharing buttons in order to make it easier for you to follow our content via your social media pages. These buttons are third-party cookies which are placed onto your machine when you visit our website. The social networks which place such cookies are Twitter and LinkedIn. Even without you clicking on the relevant sharing button, these sites are aware that you have visited our website, and may use this information when building their profile of you, and deciding what advertisements you might like to see. You should check the respective policies of each of these social networks to see how exactly they use your information.

This process does not involve us collecting or storing any of your personal information.

Hyperlinks to other sites

Our website may contain hyperlinks to third-parties. We are not responsible for the content or functionality of any of their websites.  If an external website requests personal information from you, the information you provide will not be covered by this Policy. We suggest you read the privacy policy of the relevant website before giving them any personal information.  

4.   COMMUNICATIONS

If your organisation becomes a member of the FPC, we may contact you by email, telephone or post with information about upcoming events or news about other FPC activities which we think may interest you.

Email marketing 

We will only contact you personally with email marketing communications if your organisation is an existing FPC member, or if you have asked to receive marketing or enquired about a particular service.  

Changing your preferences or unsubscribing

You can change how you hear from us or unsubscribe from marketing at any time by clicking the “unsubscribe” link on any of our emails, or by contacting us using the details given in section 1 above. You can also contact us using these details if you wish to complain about a marketing communication you have received in error. 

5.   KEEPING YOUR INFORMATION SAFE

We employ a variety of physical and technical measures to keep your personal information safe and to prevent unauthorised access to, or use or disclosure of it. Electronic data and databases are stored on secure computer systems and we control who has access to them (using both physical and electronic means). We have a set of detailed data protection procedures which our staff are required to follow when handling personal information. 

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We cannot absolutely guarantee the security of the internet, external networks, or your own device, accordingly any online communications (e.g. information provided by email or through our website) are at your own risk.

6.   STORAGE 

We only store personal information as long as it is required for the purpose(s) we collected it for (or for a related compatible purpose, such as keeping a record of an organisation’s membership). We regularly review the data we have and delete that which is no longer necessary. In certain situations you have the right to request that data about you be deleted (the right to be forgotten), please see section 9 for further details.

If you believe that any information we are holding about you is incorrect or incomplete, please contact us using the details set out in section 1.

7.   DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if THE FRESH PRODUCE CONSORTIUM (U.K) or substantially all of its assets are acquired by a third party, in which case personal data held by it about its members and employees will be one of the transferred assets; or 
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use  and other agreements; or to protect the rights, property, or safety of THE FRESH PRODUCE CONSORTIUM (U.K), our members or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

8.   INTERNATIONAL TRANSFERS

Except as set out below, we normally only store personal information within the European Economic Area (EEA). If one of our subcontractors (such as a payment processor) needs to transfer it outside of the EEA then we will take steps to make sure adequate levels of privacy protection, in line with UK data protection law, are in place. These safeguards will usually be contractual and/or the result of a European Union decision which allows the transfer (for example, a US organisation which is certified under the EU-US Privacy Shield framework).

We use MailChimp, an e-mail management system based in the USA, to manage and send email communications. This may mean your information has been transferred to the USA. However, MailChimp is certified under the EU-US Privacy Shield Scheme, and your information therefore remains protected.

As mentioned above in section 2, we use www.paper.li to manage subscribers to the Fresh Talk Daily newsletter. www.paper.li is a Swiss company, and Switzerland has been certified as a safe country for data transfers – so your personal information remains protected. 

9.   YOUR RIGHTS

We want you to remain in control of your personal information. Part of this is making sure you understand your legal rights, which are as follows: 

(a)where your personal information is processed on the basis of consent, the right to withdraw that consent; 

(b)the right to confirmation as to whether or not we are holding any of your personal information and, if we are, to obtain a copy of it;

(c)from 25 May 2018, the right to have certain information provided to you in a portable electronic format (where technically feasible); 

(d)the right to have inaccurate information rectified;

(e)the right to object to your information being used for marketing or profiling, or on the basis of our or a third party’s legitimate interests; 

(f)the right to restrict how your information is used; and 

(g)the right to be forgotten, which allows you to have your information erased in certain circumstances (though this is not an absolute right and may not apply if we need to continue using it for a lawful reason). 

If you would like further information about any of your rights or wish to exercise them, please contact us using the details given in section 1.

Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so (for example, because the information no longer exists or there is an exception which applies to your request). 

If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you should contact the UK Information Commissioner's Office, which oversees data protection compliance in the UK. Details of how to do this can be found at www.ico.org.uk. 

10.   UPDATES TO THIS POLICY 

We may update this Policy at any time. When we do, we will update the “Policy link” on our home page to include the date of the update.  We will also revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we hold.

This policy was last updated on 18 May 2018

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